Website Maintenance Service

You have paid good money for your website and it is an asset to your business.

Like any asset, your website needs to be taken care of. Modern websites can no longer be thought of as “set and forget” part of your business. With technology evolving at a break speed pace, security issues are a constant concern on older website plus the race to the top of the search engines page doesn’t stop once your website has been built. Just like your computer and your mobile phone, your website needs to be updated and looked after.

We’ve got you covered with Website Maintenance Service Plan

Running a business today is a fulltime job; there are lots of things you need to take care of. Worrying about your website doesn’t need to be one of them. Let CATCO Enterprises help you out and remove the stress of having to worry about your website!

Your website is important to your business

Your website is your 24 hour, 7 day a week salesperson for your business. Your website can help generates leads, bring in new customers and supply you with revenue.

All software is vulnerable.

 

Unfortunately in the modern world software is often under attack and is more vulnerable than we often realise. You wouldn’t leave your home unlocked when you leave it and your website is no different you need to have robust security installed and maintained.

Maintaining your website.

A Website Maintenance Service Plan saves you time and hassle of having to administering your website which is valuable asset of your business.

Generic Help

Yes your website host, or other generic service may be able to keep your software up to date – but you know the right questions to ask? Seriously know wants to talk to a call centre who’s first question is usually have you turned the computer on!

Wouldn’t you rather spend your time focusing on building relationship with your clients than fighting the frustrations of working out how to navigate the backend of your website to fix that minor little thing that is causing your website to load slowly? Or making sure you are abreast of all the latest Google requirements and technological developments to help prevent your website from sliding down the search engine rankings? To work effectively your website needs to run smoothly and be protected at all times.

What’s Included?

See below for the details of each Website Maintenance Service Plan but basically you will have peace of mind knowing that your website is being looked after and it is providing the best possible experience for your customers. We will keep your website running smoothly by looking after all the technical maintenance, backups, security and small tasks that your website need to insure it will run seamlessly throughout the month.

Standard Plan – $200 / month

Software Core Upgrades
Preventative Maintenance
Software Plugin Upgrades
Website Backups with Restore
Security Scanning
Priority Support
Database Cleaning and Optimisation
Cancel Anytime, No Long term contracts* (After first 3 months)
Uptime Monitoring & Performance Scans
Training Video Updates
Monthly Maintenance Report

Premium Plan – $300 / month

All services of Standard Plan plus:

Scan and fix any broken links
Monthly Coaching Calls & Advice
Monthly Content and Website Review

Elite Plan – $500 / month

All services of Premium Plan plus:

Advanced Reporting Metrics
Completive Analysis
Search Engine Optimisation
Standard
$200 / month
Software Core Upgrades
Preventative Maintenance
Software Plugin Upgrades
Website Backups w/ Restore
Security Scanning
Priority Support
Database Cleaning and Optimisation
Cancel Anytime, No Long term contracts* (After first 3 months)
Uptime Monitoring & Performance Scans
Training Video Updates
Monthly Maintenance Report
Scan and fix any broken links
Monthly Coaching Calls & Advice
Monthly CMS and Website Review
Advanced Reporting Metrics
Completive Analysis
Search Engine Optimisation
Premium
$300 /month
Software Core Upgrades
Preventative Maintenance
Software Plugin Upgrades
Website Backups w/ Restore
Security Scanning
Priority Support
Database Cleaning and Optimisation
Cancel Anytime, No Long term contracts* (After first 3 months)
Uptime Monitoring & Performance Scans
Training Video Updates
Monthly Maintenance Report
Scan and fix any broken links
Monthly Coaching Calls & Advice
Monthly Content and Website Review
Advanced Reporting Metrics
Completive Analysis
Search Engine Optimisation
Elite
$500 /month
Software Core Upgrades
Preventative Maintenance
Software Plugin Upgrades
Website Backups w/ Restore
Security Scanning
Priority Support
Database Cleaning and Optimisation
Cancel Anytime, No Long term contracts* (After first 3 months)
Uptime Monitoring & Performance Scans
Training Video Updates
Monthly Maintenance Report
Scan and fix any broken links
Monthly Coaching Calls & Advice
Monthly CMS and Website Review
Advanced Reporting Metrics
Completive Analysis
Search Engine Optimisation

Frequently Asked Questions

  • Yes, Website Maintenance Service Plans are for existing WordPress website.

  • Although our Website Maintenance Service Plans are for websites that we have built or re-designed, we welcome clients who have a WordPress based website and who are looking for a long term relationship with a dedicated webmaster.

    Firstly we will need to do a Website Evaluation to become familiar with your website, so we can see how it was built and identify any potential issues. With this website evaluation we will perform all the “Website Updates and Monitoring” tasks that are needed and make a full backup of your website. Most importantly we will make a list of issues that need to be fix and suggestions for priority and importance of the problems in order to proceed with the website on a monthly plan. Based on how your website was built, this Website Evaluation is a fixed $500 fee.

  • No.

  • The whole purpose having your website on a Website Maintenance Service Plan is to have preventative care, so that we can reduce the risk of anything happening.

    However, in the case that your website does have an issue and needs to be revived, we will be there right by its side communicating with you all the way. We will communicate with your web hosting on your behalf (if you have your own hosting).

    We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as get it back up and running as quickly as possible.

  • Content update requests and small design improvements are the most common requests. Requests for new features on your website will result in a formal quote as new features take time and will go over your monthly support time.

  • If you have a task that requires more than your monthly support time, we give you a quote for you to approve separately from your plan.

  • The time it takes for your website to appear on page 1 of Google depends on a number of factors. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however there are a number of factors that can improve your chances. Building your website on WordPress is a good start as WordPress has some great Search Engine Optimization fundamentals built-in. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise.

    We are happy to talk to more about your search engine strategy if we haven’t already.

  • We will install Google analytics software on website and show you how to log into your Google analytics account where you can see a wide range of statistics about your website including number of visits, page views than the amount of time people are spending on your website. Once you subscribe to one of our Website Maintenance Service Plans you will also receive more detailed analysis about your website performance and recommendations on how to improve.

  • If a new feature is something you would like to add to your website this will require additional hours and we are happy to quote you.

  • Yes any time after the first 3 months has expired. Request a cancellation of your plan or downgrade to a lower plan by emailing to accounts@catcoent.com.au, and we will immediately stop your next payment and change your account as per your request at the end of your billing term.

The team at CATCO Enterprises are real people who love what they do and actually care; we know that your business is important to you so we have Website Maintenance Service Plans that suit your business needs. Choose from one of the above plans and lets get started.